Excellence Frameworks: Driving Institutional Growth Through Measured Performance

Józefa Fawcett is an award-winning international learning consultant and Recognised Excellence Expert™ with over 25 years of experience driving organisational excellence and sustainable growth in governments, corporations, and academic institu
tions across 39 countries on five continents. She has developed an innovative approach in ‘Adaptive Stewardship,’ which explores the intersection of management practice, leadership vision, and tech nological evolution – all of which is vital for cohe
sion and readiness for the workplace of the future. Currently, Józefa is Post-Graduate Master’s Since 2017, she has been an assessor with the UAE Government Excellence Programme across various Emirates, and her work reflects her commitment to future capability, quality, and innovation. A Char-tered Fellow of the CIPD, Institute of Leadership, Institute of CPD, Advanced Higher Education, and the Business Excellence Institute demonstrates her professional standing and credibility.

Beyond consultancy, she produces and hosts “Podcast Pearls” – approved by UNESCO to disseminate their ‘AI in Education for teachers competency framework.’
Programme Lead and Project Manager for new campus development at the College of Esports, UK, adjunct professor at GBSB Global Business School, Spain and professional coach for the governance department at SOAS (School of Oriental and African Studies) at the University of London.
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This three-day workshop equips leaders and professionals with globally recognized excellence frameworks (EFQM, ISO 10015+, UAE GEM 2.0) to enhance institutional performance. Through practical tools, regional case studies, and interactive exercises, participants will learn to align strategy with measurable KPIs, foster a culture of continuous improvement, and implement sustainable excellence initiatives.

Practical Focus: Hands-on KPI development, real-world GCC case studies, and tailored action planning.

CERTIFICATION AND POST-WORKSHOP SUPPORT

At the end of the workshop you will receive:

• A CPD certificate issued by JFI Academy
• Accredited by the globally-recognised CPD Standards Office UK
• 21 CPD points (7 per day)
• One-year complimentary membership of the Institute for CPD
• One-hour virtual follow-up consultation (within 30 days)
• Access to JFI Academy online knowledge portal (12 months)
• Membership in regional excellence practitioner network
• Quarterly excellence webinar series